Privacy Policy

At VoxKraft Digital, your privacy matters to us.
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains how we handle your data when you visit our website, request our services, or interact with our brand online.

By using our website or submitting any personal information, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to better understand our clients and improve our services.
The types of information we may collect include:

A. Personal Information

When you contact us, request a quote, or make a purchase, we may collect:

• Your name, company name, and contact information (email, phone number, address)

• Billing details and payment information (processed securely through Shopify or Stripe)

• Project-related information you share with us voluntarily

B. Non-Personal Information

When you browse our website, we may automatically collect:

• Browser type, device type, and operating system

• IP address and general geographic location

• Pages visited, time spent, and referral links (via analytics tools such as Google Analytics)

This helps us understand how visitors use our website and allows us to improve performance and user experience.

2. How We Use Your Information

We only use your personal information for purposes directly related to our services, including:

• Responding to your inquiries or service requests

• Creating and managing projects or service contracts

• Sending invoices, updates, or payment confirmations

• Improving our website and marketing campaigns

• Providing customer support

• Complying with legal obligations

We will never sell or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

Your data security is a top priority.
We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

All payment transactions are encrypted and processed through secure platforms such as Shopify Payments, Stripe, or PayPal, which are PCI-DSS compliant.
Access to personal data is limited to authorized personnel who are bound by confidentiality obligations.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy - or as required by law.
For example, invoices and business records are kept for legal and accounting purposes, while inactive client data may be securely deleted after a reasonable period.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:

• Remember user preferences

• Improve website functionality

• Analyze performance and visitor behavior

You can choose to disable cookies through your browser settings, but doing so may affect site functionality.

6. Third-Party Services

We may use third-party providers for hosting, analytics, or payment processing.
These partners comply with strict data protection standards and only process your data as necessary to deliver their respective services.
Common third-party tools we use include:

• Shopify (site hosting and checkout processing)

• Google Analytics (website traffic analysis)

• Stripe (secure payment processing)

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates to inaccurate information

• Request deletion of your data (“Right to be Forgotten”)

• Withdraw consent to marketing communications at any time

To exercise these rights, contact us at contact@voxkraftdigital.com and we will respond within 30 days.

8. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
We ensure that all data transfers comply with applicable international privacy regulations.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, or applicable laws.
When updates occur, the revised policy will be posted on this page with a new effective date.
We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please reach out to us:

Effective Date: October 2025
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